Portfolio

Nandi Manning

Founder & Principal Strategy Consultant

I’m an experience strategist with 8+ years of experience helping enterprise and government teams improve complex products, services and ways of working. My work sits at the intersection of UX strategy, service design, DesignOps and AI enablement—connecting people, processes and technology to make change practical. I help organizations understand what is happening today, identify where workflows and experiences are breaking down, and design clearer systems for moving forward. My work spans UX research, customer experience, accessibility, design systems, AI-enabled workflows and governance.